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Delivery and shipping terms

Shipment

All shipments are automatically insured by us!

Within Germany

Within the Federal Republic of Germany is the delivery cost up to a package weight of 31kg € 2.99. When the 31kg-limit is exceeded, additional shipping costs in the amount of the basic cost are due. Starting at a 99,00 € order value, delivery is free of charge.

Outside of Germany

  • France, Austria, Spain
    The delivery cost is within these countries is the delivery cost up to a package weight of 31kg 7.99 EUR.
    When the 31kg-limit is exceeded, additional shipping costs in the amount of the basic cost are due.
    Starting at a 199,00 € order value, delivery is free of charge.

  • All other EU countries (except Croatia)
    The delivery cost is within these countries is the delivery cost up to a package weight of 31kg € 9.99.
    When the 31kg-limit is exceeded, additional shipping costs in the amount of the basic cost are due.
    Starting at a 249,00 € order value, delivery is free of charge.

  • Andorra, Liechtenstein, Switzerland, Norway, Vatican City
    The delivery cost is within these countries is the delivery cost up to a package weight of 31kg € 16.99.
    When the 31kg-limit is exceeded, additional shipping costs in the amount of the basic cost are due.

  • Kazakhstan, Bosnia and Herzegovina, Macedonia, Russia, Serbia, Turkey, Belarus, Georgia, Ukraine, Croatia, Iceland, Moldova, Gibraltar
    The delivery costs within these countries is 19.99 € up tp 1 kg,
    each additional kg € 1.15 surcharge.

  • Iran, Lebanon, Egypt, Jordan, Algeria, Azerbaijan, Israel, Tunisia, Albania, Armenia, Morocco, Iraq, Qatar, Kuwait, Libya, Oman, Syria
    The delivery costs within these countries is 19.99 € up to 1 kg,
    each additional kg € 3.55 surcharge.

  • All other countries
    The delivery costs within these countries is 19.99 € up to 1 kg, each additional kg € 4.55 surcharge.

Payment

In Germany we deliver COD (fee currently € 3.60 plus the € 2.00 post charge), by credit card (Visa, MasterCard and American Express Card) or Payment in advance.

Bank Data: account no. 4003878002 | Bank code 70011110 | SOFORT Bank

We also offer payment by PayPal and immediate transfer.
For more information about payment methods, click here.

A payment through invoice or payment by installments is not possible.

For credit card payments, your credit card account is first debited after the goods have left our house. By delivery abroad only payment with credit card, Payment in advance (bank transfer) or Paypal is possible.
Please use abroad only the following bank account:
IBAN: DE37700111104003878002 | BIC: DEKTDE71002

Minimum order value

By ASMC there is no minimum order value.

Delivery / Partcial delivery

We deliver within 3 working days. Possible exceptions, please refer to the respective product page.
In case of partial delivery, you pay no additional postage costs. Subsequent deliveries are shipped free by us. With COD the delivery is free of charge however, you must pay the post fee of 2.00 € per package. Therefore, we offer no additional delivery under a value of 25,00 €. For information to Partial deliveries outside of Germany our service center is happy to answer any questions.

24 hour delivery service

- Today ordered by 4:00 PM - delivered tomorrow! Guaranteed!
- Available only within Germany (except German islands and field post), it applies the delivery address.
- DHL Express is only possible with "immediately available" (green light) items.
- DHL Express can only be selected in the ordering process, if only deliverable items are in your shopping cart.
- DHL Express will be delivered from Monday to Sunday.
- Orders received after 12:00 PM Saturdays, are processed Monday and delivered Tuesday.
- On Sundays and public holidays (applies to regional and federal German holidays) There is no delivery.
- Changes to Express Orders are no longer possible and can not be canceled after compleation.
- Express orders are only possible by credit card.
- Can not be delivered to PO boxes or packing stations.

Shipping Costs DHL Express at a glance:

Monday to Friday up to 31 kg 19.95 €
Before 9 AM + 10,00 €
Before 10 AM + 5,00 €
Before 12 PM + 0,00 €
Between 5 and 10 PM + 10,00 €
Saturday delivery 26.95 €
Sunday service 39.95 €

Delivery guarantee

- Guaranteed delivery at the desired time (before 9:00, 10:00, 12:00, 12:00-17: 00 or 17:00 - 22:00 o'clock) to the specified date.
- In case of late delivery, the Express surcharge is refunded.
- In the case of a non deliverable item you will be informed of course by phone or e-mail.
- Does not apply if the order has been sent after 4:00 PM.
- Does not apply if the delivery was delayed due to a comment by the order.
- Available only within Germany (except German islands and field post), it applies to the delivery address.
- Regional and nationwide German holidays are excluded from delivery guarantee.
- Requested refunds that exceed the reimbursement of the DHL Express shipping costs also are not possible.
- Does not apply if a packet can not be delivered due to non-presence of the customer.
- Delivery guarantee does not apply if circumstances or events arise that due to nature, strike or any other reason beyond the control of the Company ASMC, occur.
- ASMC reserves the right to change the delivery guarantee for DHL Express at any time or discontinue the service.

Transport insurance

All shipments are automatically insured by us.


Safe shopping at ASMC


Check 30 days return/exchange policy
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*if all articles are in stock

Method of payment




Cash on Delivery