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EHI

Shipment

Within Germany

Within the Federal Republic of Germany is the delivery cost up to a package weight of 31 kg 4,94 €. When the 31kg-limit is exceeded, additional shipping costs in the amount of the basic cost are due. Starting at a 99,00 € order value, delivery is free of charge.

Important information on the shipment of signal effects and fireworks (Available only in Germany): Signal effects are shipped all year round, fireworks are shipped annually on the legally allowed dates. For all orders that contain signal effects, shipping costs of 25 Euro for the hazardous material express are automatically charged.

Outside of Germany

  • France, Benelux (Belgium, Netherlands, Luxembourg)

    The delivery cost is within these countries is the delivery cost up to a package weight of 31kg 9,99 €. When the 31kg-limit is exceeded, additional shipping costs in the amount of the basic cost are due. Starting at a 99,00 € order value, delivery is free of charge.

  • Austria

    The delivery cost is within these countries is the delivery cost up to a package weight of 31kg 9,99 €. When the 31kg-limit is exceeded, additional shipping costs in the amount of the basic cost are due. Starting at a 99,00 € order value, delivery is free of charge.

  • Spain

    The delivery cost is within these countries is the delivery cost up to a package weight of 31 kg 12.99 EUR. When the 31kg-limit is exceeded, additional shipping costs in the amount of the basic cost are due. Starting at a 149,00 € order value, delivery is free of charge.

  • All other EU countries (except Croatia and Latvia)

    The delivery cost is within these countries is the delivery cost up to a package weight of 31 kg € 12.99. When the 31kg-limit is exceeded, additional shipping costs in the amount of the basic cost are due. Starting at a 149,00 € order value, delivery is free of charge.

  • Liechtenstein, Switzerland, Norway

    The shipment charge for these countries is 17.99 € + 0,55 € up to a package weight of 31 kg. If your package exceeds the 31kg limit, you will be charged an additional 18,54 € surcharge. Starting at a 199,00 € order value, delivery is free of charge.

  • Kazakhstan, Turkey, Ukraine, Croatia, Moldova, Bosnia and Herzegovina, Israel, Tunesia

    The shipment charge for these countries is 24.99 € up to 1 kg, Per additional kg 1.50 € surcharge. Starting at a 350,00 € order value, delivery is free of charge.

  • Argentina, Australia, Bulgaria, Canada, Chile, China, Finland, French Guiana & Polynesia, Estonia, Guadeloupe, Hong Kong, Japan, South Korea, Latvia, Malta, Martinique, Melilla, Mexico, Monaco, Mongolia, New Caledonia, New Zealand, Reunion, Saudi Arabia, South Africa, Taiwan, Chad, United Arab Emirates, Cyprus

    The shipment charge for these countries is 29.99 € up to 1 kg, per additional kg 3.50 € surcharge.

  • USA

    The shipment charge for this country is 48.99 € up to 1 kg, per additional kg 3.50 € surcharge.
    The price increase is due to the current situation of the shipping service providers.

Delivery / Partcial delivery

We deliver within 3 working days.. Possible exceptions, please refer to the respective product page.
In case of partial delivery, you pay no additional postage costs. Subsequent deliveries are shipped free by us. With COD the delivery is free of charge however, you must pay the post fee per package. Therefore, we offer no additional delivery under a value of 25,00 €. For information to Partial deliveries outside of Germany our service center is happy to answer any questions.

24 hour delivery service

  • Today ordered by 3:00 PM - delivered tomorrow! Guaranteed!
  • Available only within Germany (except German islands and field post), it applies the delivery address.
  • DHL Express is only possible with "immediately available" (green light) items.
  • DHL Express can only be selected in the ordering process, if only deliverable items are in your shopping cart.
  • DHL Express will be delivered from Monday to Saturday.
  • Orders received after 11:00 AM Saturdays, are processed Monday and delivered Tuesday.
  • On Sundays and public holidays (applies to regional and federal German holidays) There is no delivery.
  • Changes to Express Orders are no longer possible and can not be canceled after compleation.
  • Express orders are only possible by credit card or PayPal.
  • Can not be delivered to PO boxes or packing stations.

Shipping Costs DHL Express at a glance:

  • Monday to Friday up to 31 kg 19.95 €
  • Before 9 AM + 10,00 €
  • Before 10 AM + 5,00 €
  • Before 12 PM + 0,00 €
  • Between 5 and 10 PM + 10,00 €
  • Saturday delivery 26.95 €

Delivery guarantee

  • Guaranteed delivery at the desired time (before 9:00, 10:00, 12:00, 12:00-17: 00 or 17:00 - 22:00 o'clock) to the specified date.
  • In case of late delivery, the Express surcharge is refunded.
  • In the case of a non deliverable item you will be informed of course by phone or e-mail.
  • Does not apply if the order has been sent after 3:00 PM.
  • Does not apply if the delivery was delayed due to a comment by the order.
  • Available only within Germany (except German islands and field post), it applies to the delivery address.
  • Regional and nationwide German holidays are excluded from delivery guarantee.
  • Requested refunds that exceed the reimbursement of the DHL Express shipping costs also are not possible.
  • Does not apply if a packet can not be delivered due to non-presence of the customer.
  • Delivery guarantee does not apply if circumstances or events arise that due to nature, strike or any other reason beyond the control of the Company ASMC, occur.
  • ASMC reserves the right to change the delivery guarantee for DHL Express at any time or discontinue the service.

Transport insurance

All shipments are automatically insured by us.

Customs Notice

In the case of shipping to non-EU countries, additional taxes or costs (for example Customs Fees) are incurred in connection with your order that are not paid by us or charged by us, these are paid directly by you to the responsible customs office. or tax authorities. For details please contact these authorities.

Minimum order value

The minimum order value is 15 €. The shipping costs are not included.